Welcome to our Terms and Privacy Policy page. As an international multi-vendor store, we value providing clear and transparent guidelines to our sellers and customers. Here you will find all important information about shipping, returns, and our privacy practices at Desi Celeb.

Shipping Policies for Customers:

• Order Confirmation: After placing an order, you will receive an order confirmation email with all relevant information.
• Shipping Notification: You will get a shipping notification with a tracking number once your product has been dispatched.

Shipping Options:

• Standard Shipping: Delivery times vary based on the product location and destination. Please check the product description for specific delivery times.

Shipping Costs:

• Centralized Shipping Costs: Shipping costs are centrally defined by Desi-Celeb based on the destination and weight of the package.
• Free Shipping: We offer free shipping on orders over a certain value. Details can be found in the product description.

Returns and Refunds:

• Return Policy: The return policy is defined by the sellers and specified in their store description. Before purchasing, buyers should check if the seller accepts returns and under what conditions.
• Conditions: Products must be unused and returned in original packaging. Specific conditions can be found in the seller’s store description.
• Return Costs: The buyer is responsible for return shipping costs and must send products to the return address provided by the seller.

Products Excluded from Return Rights:

• Custom-Made Products: Products made to customer specifications or tailored to personal needs.
• Perishable Goods: Products that can spoil quickly or have passed their expiration date.
• Sealed Goods: Sealed goods that are not suitable for return due to health or hygiene reasons if the seal has been broken.
• Digital Content: Digital products not delivered on a tangible medium, if delivery has started or the customer has explicitly agreed to the start of delivery.

Refunds:

• Review: After receiving and inspecting the return, the purchase price will be refunded according to the seller’s return conditions.

Privacy Policy:

• Data Collection and Use: We collect personal data necessary to process your order, including name, address, email, and payment information.
• Use of Data: Your data is used solely for processing your orders and improving our services.

Data Security:

• Protection Measures: We employ appropriate technical and organizational measures to protect your data from unauthorized access, loss, or destruction.
• Data Sharing: Your data is not shared with third parties except as necessary to fulfill your order (e.g., with shipping providers).

User Rights:

• Access Right: You have the right to access the data we hold about you.
• Correction Right: You can request the correction of inaccurate data.
• Deletion Right: You have the right to request the deletion of your data unless legal retention obligations apply.

Disclaimer:

• Seller Responsibility: Sellers are responsible for the accuracy and completeness of the content in their store descriptions and product listings.
• Return Policy: Sellers are responsible for defining return policies in accordance with applicable laws in their store descriptions.
• No Liability for Desi-Celeb: Desi-Celeb assumes no responsibility for the content provided by sellers and the adherence to return rights.